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Thank you for your interest in employment at the Singapore campus of James Cook University.

We take exceptional pride in recruiting and developing outstanding individuals who share our vision to be the leading Australian provider of higher education in Asia. At the Singapore campus of James Cook University, we believe in the importance of providing a great place for our employees to grow and develop professionally. We have a culture that values mutual respect, integrity, creativity and teamwork.

Join us as we continue our development as a vibrant, multicultural and excellent organisation in education and research.

Manager Enrolments

Job no: 492546
Work type: Permanent Full Time
Location: Singapore

This position is responsible for managing and ensuring the consistent, effective and efficient provision of quality student focused services including assisting the Director Admissions, Academic Services and Progressions(AASP) on course applications, enrolments, advanced standing processing, campus transfer, inter campus mobility and other related operations in Admissions, Academic Services and Progressions department.


Job Responsibilities:

  1. Manage and ensure that the all-academic processes related to admission assessments, enrolments, advanced standing processing, completion compliance, Inter campus mobility, and campus transfer and exchange programs are completed in an effective and efficient manner.
    • Assist in admission assessment, plan and execute all activities related to enrolment of subjects, advanced standing, completion compliance, campus transfer and ICM.
    • Arrange for ICM information session and meet the students face to face to discuss study plans
  2. Responsible for providing accurate and timely information on courses and subjects for registration with the Committee for Private Education.
    • Coordinating with JCU Australia and providing up to date information on all courses and subjects offered in JCU Singapore for registration with CPE.
  3. To assist Director AASP the Student Progression process is done in a timely and accurate manner to ensure smooth progressions for students in their university study
    • Fully manage the academic progression procedure and provide appropriate intervention plan with reference to enrolments and ensure that the students follow the study plan.
  4. Manage and ensure that the all enrolment related functions are run effectively, efficiently and complies fully with the related policies and procedure standards of JCU Singapore Manage and ensure all students are enrolled in a timely manner without errors.
    • Fully manage the enrolments procedure and provide appropriate study plan and ensure that the students follow the study plan.
    • Ensure that subject offerings are in line with study plan so that students can complete the degree on time as specified in the contract.
  5. Responsible for generating various reports and take necessary action
    • To analyse the report and identify the appropriate action needed.


Key Selection Criteria:

  • Bachelor degree in any discipline
  • Supervisory experience in university environment advantageous.
  • Must have strong understanding of Edu Trust requirements and how to ensure strategic and operational compliance with these requirements
  • Knowledge of IT applications
  • Team player with a strong commitment to team approach.
  • Good oral and written communication skills.
  •  Ability to set work priorities and have time management skills. 
  • Well organised individual who can take control of multiple responsibilities and datelines.
  • Good people management skills.
  • Good Critical thinking and Problem solving skills


We thank you for your interest and regret we are only able to notify shortlisted candidates.   The University reserves the right to invite applications or, alternatively, not to make an appointment or make an appointment at a lower job grade.


The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia.  The University offers Bachelor & Post-Graduate Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.


* The 2019 Academic Ranking of World Universities (ARWU)

Advertised: Singapore Standard Time
Applications close: Singapore Standard Time

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