Counselling 

• Provide counselling services consistent with professional ethical standards to student community who are experiencing personal struggles.  

• Liaise with relevant internal divisions (e.g. learning centre, Exams department, Psychology Clinic) and external stakeholders (e.g. IMH, Silver Ribbon, FSC) to support student 

• Assist referral of student to relevant resources  

• Conduct training and guidance to Wellness Buddy (student group under the supervision of counselling office) 

• Conceptualise, prepare, and conduct wellness workshops and infographics promoting mental health  

Progressions 

• Manage and coordinate student progressions with various internal departments (Student Admin, Exams, Enrolments team) 

• Guide students on procedures involving academic progression review 

Accessibility Services 

• Assess and provide recommendations for student requests for accessibility services 

Others 

• Ensure all activities accord with current JCU policies, procedures and practices  

• Assist Manager (Counselling & Progressions) on other duties assigned 

Academic Qualifications 

• Minimum degree in counselling or equivalent. A Master’s Degree in counselling will be preferred 

• Minimum 1-year clinical counselling experience   

• Experienced in conducting risk assessment (e.g. suicide, family violence) and safety planning is preferred 

• Clinical Membership to Singapore Association for Counselling will be applied for this position 

Personal Characteristics 

• Good communication skills, empathy and patience 

• Demonstrates excellent organizational skills, well-organised with an eye for detail 

• Student-oriented 

• Able to work effectively in a multi-disciplinary team and in a diverse community 

• Adaptable to changes and able to work both as a team and independently