At JCU we firmly believe that people are our most valuable asset, so we work to grow and diversify the skills, knowledge, and capability of all our staff. We are alert to the importance of our values in shaping all aspects of our work. Our Strategic Intent remains consistent with our founding act and the enshrined purpose to deliver a sustainable future for the people of the Tropics.

The Executive Global Experience and Europe, delivers advice and guidance to academics and students seeking opportunities for global experience, ensuring all products and services adhere to government policies and procedures.

Responsibilities:

The Executive Global Experience and Europe, is accountable for:

1. Driving engagement with JCU’s Global Experience offerings by building strong relationships with internal and external stakeholders, ensuring products and services meet their needs and expectations.
2. Ensuring the effective management of JCU’s international mobility agreements, ensuring agreements are current, relevant, and aligned with institutional goals while meeting compliance and reporting standards.
3. Ensuring stakeholders remain well-informed through the delivery of publications, communications, and presentations, ensuring information is accurate and meets requirements.
4. Supporting current and prospective students and academic staff throughout their engagement with inbound and outbound Global Experience programmes, ensuring accurate documentation, risk management, insurance compliance, and reporting of outcomes.
5. Delivering high-level support and expert advice to key internal and external stakeholders, ensuring all interactions are professional, customer-focused, and achieve measurable outcomes.

Key selection criteria

1. Undergraduate qualifications with a business-related major.
2. Broad knowledge of the application of international office in higher education.
3. Demonstrated ability to work under broad supervision and collaborate in a geographically dispersed team, delivering quality performance outcomes and contributing positively to business improvement initiatives.
4. High-level organisational, problem-solving, and administrative skills, with the ability to prioritise and meet competing deadlines, and an established record of exercising judgement and initiative.
5. Demonstrated high-level verbal communication and interpersonal skills with proven ability to develop relationships and communicate effectively with academic staff, students, and government bodies, including stakeholders from varying cultures, countries, and backgrounds, with respect and integrity.
6. Demonstrated high-level written and digital literacy, utilising a range of communication methods and social media platforms for business promotion, including the use of a variety of systems to respond to enquiries, record data accurately, and generate and analyse reports.
7. It is a requirement of this position to participate on occasion in operational activity outside of the recognised normal span of hours.

Monthly Remuneration: Commensurate with experience

Closing date: 02 February 2025

JCUS Perks:

• Staff discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days of annual leave

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment, or to make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master programmes in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.